FAQ

Where is ELECOM USA located?

We are located in 4041 MacArthur Blvd, Newport Beach, CA 92660

What products does ELECOM USA sell?

We offer a variety of pc and mobile accessories such as trackballs, ergonomic mice, keyboards, portable chargers, and more!

How can I contact ELECOM USA?

Email us at support@elecom-usa.com

Where can I buy products from ELECOM USA?

Please visit our Amazon Store on the link below.

Does ELECOM USA provide warranty for their product if purchased from Amazon?

Yes, we do! Please visit our Warranty Policy page to learn more.

Does ELECOM USA ship products internationally?

ELECOM USA ships within the contiguous USA states.

Does ELECOM USA ship to Mexico? Canada?

We do not ship to Mexico or Canada.

Where can I download the Mouse Assistant software?

The Mouse Assistant software can we found on the link below.

What do I do if my product is defective?

We offer a limited warranty for our products. Please visit our Warranty Support Page for more information.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h